How we handle your data.

Information We Collect

• Account information, such as your name, email address, authentication status, workspace membership, and organization role.
• Workspace data you enter into WrapAlly, including leads, customer contact details, tasks, schedules, templates, invoice content, activity history, and related notes.
• Integration data needed to connect services such as Gmail and DocuSign, including connection status, account identifiers, and encrypted access or refresh tokens.
• Technical data needed to operate the service, such as request logs, device/browser information, error logs, and security events.

How We Use Information

• To provide the WrapAlly CRM, task, template, invoice, scheduling, and workflow features.
• To send emails, invoices, and signature requests only when an authorized user takes that action inside WrapAlly.
• To maintain workspace security, troubleshoot issues, prevent abuse, and improve product reliability.
• To show records of sent emails, invoice activity, and other workflow history inside your workspace.

Gmail Data and Google API Use

• WrapAlly requests Gmail send permission so you can send customer follow-up emails from your own connected Gmail account.
• WrapAlly does not read your Gmail inbox, search your mailbox, import contacts, delete messages, or manage labels.
• Email content is created from templates you control, previewed before sending, and sent only after you click the send action.
• Gmail access and refresh tokens are stored encrypted and are used only to send user-approved emails through Gmail.
• WrapAlly's use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

DocuSign and Other Integrations

• If you connect DocuSign, WrapAlly uses the connection to create and send signature envelopes from invoice or document workflows you approve.
• Integration tokens are used only for the connected workflow and are not sold or used for advertising.
• You can disconnect supported integrations from your WrapAlly settings.

Sharing and Selling Data

• WrapAlly does not sell your personal information, customer data, Gmail data, or integration data.
• We share data with service providers only as needed to operate WrapAlly, such as authentication, hosting, database, email delivery through your connected Gmail account, and signature workflows through DocuSign.
• We may disclose information if required by law, to protect rights and safety, or to investigate abuse of the service.

Security and Retention

• WrapAlly uses access controls, encrypted integration tokens, and hosted infrastructure safeguards to help protect customer and workspace data.
• No internet service can guarantee perfect security, but we work to keep access limited to authorized users and operational service providers.
• Workspace data is retained while your account or organization uses WrapAlly, unless deleted or removed according to product functionality, support requests, or legal requirements.

Your Choices

• You can update or remove many lead, template, task, and workspace records inside WrapAlly.
• You can disconnect Gmail or DocuSign from the Settings page.
• You can request help with account, privacy, or data questions by contacting support@wrapally.com.

Contact

For privacy questions or data requests, contact WrapAlly at support@wrapally.com.